Our Customers
How a Leading Event Management Platform Saves 60% of Time with Intelligent Procurement Orchestration
60% review time saved across teams
79%
decrease in
approval time
93%
improved purchase governance
The Challenge
A leading Event Management company faced inefficiencies in its procurement process. Managing software requests, renewals, contract changes, and general inquiries relied on disparate tools and manual processes. This resulted in a lack of visibility, slow processing times, and difficulty identifying cost-saving opportunities.
“We had worked so hard to build a well-defined process, and while it had improved governance and oversight, it was slow and time consuming,” noted the Director of Procurement. “I would hear department leaders refer to procurement as the place requests go to die. That bothered me to my core, and I knew we had to turn it around fast.” – Director of Procurement
The Solution
“After evaluating multiple options, we chose Opstream for its comprehensive and flexible approach to procurement optimization. Its intake-to-procure workflow seamlessly guides requesters, engages the right stakeholders, and streamlines approvals in a collaborative way. After a failed in-house attempt, Opstream’s self-service capabilities and intuitive orchestration proved to be the right solution.”
“Before Opstream, only software went through procurement, while other purchases lacked visibility and process. As success grew, leadership expanded purchase orchestration to all spend, improving governance and driving even greater efficiency.”
The Results
Enhanced team efficiency – Approval teams saved 60% of their review time
“‘Sorry, I’m lost—what am I supposed to review?’.
I would hear that all the time from our teams across Finance, IT, Legal and Security. With Opstream, every reviewer has a personalized dashboard showing what is in their queue and what the priorities are. Each request has a clear timeline showing who owns which step. It brought clarity and accountability to the work, which I believe is really what most people want.
By the end of the second full month, our approval teams were saving over half the time spent on reviews. That equates to two full time employee salaries. That was a huge win to share with our leadership.”
