The Challenge
Hyro is transforming healthcare by enhancing patients’ access to care and driving operational excellence through responsible AI agents. Having experienced rapid employee growth of over 125% annually across three global offices, their expansion came increased complexity in procurement, vendor onboarding, and document management.
Employees struggled with inconsistent procurement processes, time-consuming vendor evaluations, and inefficient document retrieval. The lack of standardization led to delays, redundant software purchases, and compliance risks.
The Solution
Hyro partnered with Opstream to streamline and automate its procurement process. Key improvements included:
- Standardized Procurement Workflow: Opstream’s platform provided a structured, automated purchasing process, ensuring all departments followed a consistent approach. Default questions and tasks simplified vendor onboarding, reducing onboarding time by 40%.
- Efficient Document Management: By centralizing contracts, NDAs, and other critical documents in a unified repository, Hyro eliminated unnecessary email exchanges and significantly reduced retrieval time. Employees could access real-time document versions instantly.
- Optimized Product Selection: With Opstream’s AI-driven product library, Hyro’s team could efficiently compare vendors, eliminating redundant software purchases and ensuring better procurement decisions.
The Results
By leveraging Opstream’s platform, Hyro achieved:
- 12x ROI on efficiency and renewal savings
- 40% faster vendor onboarding
- 100% purchasing compliance
Opstream empowered Hyro to scale efficiently while maintaining agility, compliance, and cost-effectiveness in procurement.
