The Challenge
Aviatrix Systems, Inc., a rapidly growing cloud networking company, had ambitious plans for growth that required robust, efficient procurement processes. As Aviatrix moved from lean operations into a growth phase, they faced challenges in scaling procurement in a way that balanced compliance, efficiency, and budget control.
When Jeremy Phillipson joined Aviatrix as Procurement Manager, he inherited a company already aware of its procurement limitations. While Aviatrix had purchased Opstream shortly before his arrival, Jeremy was tasked with leading the platform’s integration and tailoring it to Aviatrix’s needs.
The company had outgrown its existing processes, which were unable to support both compliance and speed. Jeremy described the challenge:
“The feedback that we got from our business partners is, if we want to grow, we need to spend, and if we want to spend, we need a better system to make that happen.”
Aviatrix needed a scalable, compliant, self-service procurement system that could be managed by a one-person team, ensuring speed, accountability, and auditability across all procurement actions.
The Solution
Jeremy required a system that would support compliance and scalability while maximizing efficiency. Opstream’s process orchestration tools enabled him to:
- Automate workflows to eliminate repetitive tasks
- Centralize procurement data in a dashboard for full visibility
- Reduce manual follow-ups by streamlining approvals
“The dashboard feature has saved me countless hours. I can see where every request is in the workflow, which reduces manual checks and inquiries from other teams.” — Jeremy Phillipson
This level of transparency meant other departments could stay informed without requiring Jeremy to provide constant updates. Opstream’s automation capabilities also reduced procurement cycle times, allowing Aviatrix to maintain high efficiency while keeping the team lean.
The Results
Opstream quickly demonstrated strong ROI, providing measurable efficiency gains and ensuring compliance with SOX standards through automated documentation collection.
Key Outcomes:
- Procurement cycles, initially taking over 100 hours, are now on track to be reduced to 80 hours per request
- Jeremy can now manage hundreds of procurement requests independently
- Automated vendor onboarding and documentation tracking ensure full compliance
With Opstream’s flexibility, Aviatrix is well-positioned for continued growth without needing additional procurement hires. Jeremy summed it up best:
“Opstream is the right tool for Aviatrix’s growth journey. It supports our teams, maintains compliance, and allows me to focus on strategic procurement tasks.”
